Frequently asked questions

It is very simple to submit an order on the website, you just need to:

  1. Choose the right product.
  2. Add to cart
  3. Filling in billing and delivery data
  4. Choice of payment & delivery method.

By sending a return request to, after which you will receive a return number (RMA number) and further instructions, if applicable, or by completing the return form in your customer account.

Consumers have the right to withdraw from the purchase within 14 calendar days from the date of taking physical possession of the product.

By sending a request to

It is easy to shop on We offer several payment methods.

1.) Returns to courier

2.) Payment by bank card

3.) Bank transfer

The shipping fee is ??? ron, for purchases over ??? ron, shipping is free.

Delivery time is usually four to five working days. If the order was sent on a Friday, the package will be dispatched on Monday.

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